Insights

When we’re not actively solving higher education challenges, we’re thinking about them.

And writing about them. And reading about them. And talking about them. Collected here are the insights and resources that we’ve developed to help inspire colleges and universities toward greater relevance, including blog posts, white papers, presentations, videos and worksheets.

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Preventing a Case of the Mondays: How to Engage and Retain Staff in the Face of the Great Resignation

April 7, 2023

written by Rosa Arroyo Driggers

There are thousands of movies based on the lives of workers and the workplace. One of my favorite workplace movies is Office Space, a clever comedy written and directed by Mike Judge in 1999. We all love a good story about a talented employee that Eurosteps their boilerplate job description and asks more from leadership…Read more

Slate for Student Success

March 24, 2023

written by Jolene Monson

Technolutions’ Slate software is built for admissions, but the system is highly customizable and can be used for more than just admitting students. You can build processes in Slate that help you manage advising, academic standards investigations and appointments with the career services team. All these activities would be considered “Slate for Student Success,” which…Read more

Ethnography in Higher Ed: How RHB’s Ethnographic Approach Leads to Institutional Empowerment

March 23, 2023

written by Aimee Hosemann

Late last fall, we published an Insight in which I discussed some connections between marketing and anthropology that would be the subject of a paper I co-authored with RHB’s Rob Zinkan to be delivered at the American Anthropological Association conference. The point of our paper was that anthropology and marketing share the goal of understanding…Read more

Centralization Is Not the Objective: Marketing Organizational Structure Should Follow Strategy

March 15, 2023

written by Rob Zinkan

This article previously appeared in Inside Higher Ed and it is posted here with permission of the author. “We’re so decentralized.” In my organizational design work for higher ed marketing and communications, I often hear this lament from leaders describing their current structure. The refrain, which is not exclusive to large institutions, implies that a centralized—or significantly…Read more

Why You Should Attend RHB Academy

March 7, 2023

written by Josh Henry

There are many ways to Slate, and the best way to Slate is to Slate together. Likewise, there are many ways to learn, and one of the best ways to learn is through in-person, hands-on instruction. RHB is excited to offer you an opportunity to do both. RHB is pleased to announce that we will…Read more

Are Silos to Blame or Flawed Organizational Design? Why We Should Move Beyond Talking About Higher Ed Silos

February 28, 2023

written by Sam Waterson

The Silo Metaphor Oversimplifies to a Fault   The use of the silo metaphor typically serves as a call for more collaboration. We often talk about silos as barriers to activating student centeredness or being more collectively mission directed. Those are noble and correct motivations. But talking about a lack of institutional alignment by faulting…Read more

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