We continue our leadership in the Slate and Related Technology space with the creation of RHB Direct. RHB Direct is the first of its kind support for Slate, offered by the industry leader in Slate consulting. RHB Direct is specifically designed to address existing infrastructure, implemented functionality and errors and issues related to system elements not functioning as desired. Our team of experts will address these elements, make the required modifications and provide your team with an explanation of the solution to aid in future builds. Our tiered support model offers our clients flexible options for rapid response and resolution.
RHB Direct: Care
- 24 hour access to RHB Direct
- Unlimited requests
- Two users
- Access to the RHB Slate Fundamentals course
RHB Direct: Boost
- 24 hour access to RHB Direct
- Unlimited requests
- Two users
- Access to the RHB Slate Fundamentals course
- Access to 1:1 RHB chat
- Access to agent support escalation
RHB Direct: Portal Plus
- Add-on support that requires either Care or Boost
- Configuration support to existing portals
- Does not include HTML/CSS support