Before the holiday break, I read with great interest—and little surprise—articles that appeared in the Chronicle and Inside Higher Ed around the lack of clarity (and, in some cases, honesty) in financial aid offers. The title of Eric Hoover’s December 5 Chronicle article summarizes the issue well: “Most Colleges Omit or Understate Net Costs in…Read more
Tag: Enrollment Management
Governance Part II: Data Management and Your Database
Earlier this year, we published Part I of a three part series on data governance and database management. In our first article, Alex Williams discussed the differences between data governance and database management and the importance of building solid teams and processes within your campus, specifically surrounding your CRM. Continuing that conversation, Josh Henry dives…Read more
Free Your Search … And the Rest Will Follow
This is the last in a series of three articles about bringing your search efforts in-house. In Are You Ready to Bring Your Search In House?, Alex Williams, RHB’s Senior Vice President for Relationship Development, explains how to discover the truth about your institution, and then share that truth with prospective students in beautiful and…Read more
Reckoning With the Great Resignation
This article previously appeared in Inside Higher Ed and it is posted here with permission of the author. While I was in Houston for the 2022 National Association for College Admission Counseling conference, I saw in person what we have been reading about and—for many on college campuses—living with for the past 12 to 15…Read more
Overcoming the Fear of Search
It is officially spooky season, y’all. As we continue our series about bringing search in-house, let’s take a moment to talk about the elephant (or ghost) in the room: the fear of bringing search in-house … and how it might actually look on the other side. As a senior consultant at RHB, one of my…Read more
10 Fears Stifling Innovation in Higher Education
As Lee Gardner noted in “The Barriers to Innovation” in The Chronicle of Higher Education ( 2019 ), “universities often flounder at innovation because they are not really meant to change.” The notion that institutions are inflexible is disconcerting at best. If innovation is considered impossible, no incentive exists to even imagine change. Nonetheless, outdated approaches and…Read more
Are You Ready to Bring Your Search In House?
(You may be more ready than you think.) At this year’s NACAC conference in Houston, we were delighted to see so many of our old and new friends in person in ways we have not been able to do so since—well, you know. While last year’s event in Seattle gave us a taste of what…Read more
Horizons
Just a few weeks ago I had the wonderful opportunity to spend a number of uninterrupted days at the beach with my family. The beach is my favorite spot; it’s always just what I need to disconnect and recharge. During my time there, in between the boogie boards and boardwalk fries, I found myself in…Read more
Your Institution Fits Inside a Circle (of Influence)
One of our favorite services at RHB is Circles of Influence (there’s more background here and here). We love talking to students and the people who influence their college journeys as we look for alignment or gaps between the student experience and marketing messaging. We use our analyses of the conversations we hear to provide…Read more
RHB in Nashville: Reflections on an Extraordinary Week of Growth
My colleague Ken Anselment has an incredible podcast you might be familiar with. At the conclusion of each episode with leaders in the enrollment management space, Ken likes to wrap up with a “rapid descent” where each guest has a number of questions quickly thrown at them related to all sorts of topics from current…Read more