Portfolio Categories: Case Study

Seattle University Student Success Implementation

written by Alisa Chambers

Seattle University was tasked with the design and build out of Slate for Student Success to bolster internal processes for current students while streamlining the general experience. Previously on multiple systems, the institution sought counsel on how to consolidate their technology stack into a simplified system while maintaining (and exceeding) feature parity. Already leveraging Technolutions…Read more

From portals to print: How RHB created a coherent, functional and inspiring journey for prospective Auburn students

written by Alisa Chambers

Two years into RHB’s engagement with Auburn University, the admissions team approached us with a desire to ensure that the entire prospective student journey–from registering for a campus visit to applying for admission and enrolling–coherently reflected RHB’s findings from our Circles of Influence research, the recommendations from our audit of their current marketing messages (Coherence…Read more

University of Texas Permian Basin Student Success Implementation

written by Ryan Dunwiddie

Upon completion of their undergraduate and graduate implementations with RHB, the University of Texas Permian Basin made the decision to continue the use of Slate for student success. Saddled with an antiquated system for current students that was cumbersome and difficult to navigate, the institution sought to leverage momentum from the admissions implementation into the…Read more

visitBAYLOR: An RHB-created experience tailored to Baylor’s new Hurd Welcome Center–and to every student who visits

written by Alisa Chambers

Baylor University recently completed construction on the Mark and Paula Hurd Welcome Center. The building serves as an inviting front door to Baylor’s physical campus in Waco, Texas, and as a threshold to the University’s distinctive traditions, faith and history. While the Hurd Center was nearing completion, Baylor contacted RHB to help design a campus…Read more

How RHB’s qualitative student experience research helped Auburn University articulate what it means to be a family

written by Alisa Chambers

When Auburn University reached out to RHB at the height of the Covid-19 Pandemic, the institution sought to create a comprehensive enrollment marketing campaign including print and email to engage prospective students and their families. RHB helped Auburn reflect on what it meant to be a member of the Auburn Family through intentional assessment of…Read more

RHB Technology Governance Framework Analysis helps a public, mid-sized rural university find a strategic path forward in Slate

written by Alisa Chambers

The focus of this project was to understand the current structure and capacity while providing the institution a path forward that promotes user confidence and cohesion as they consider opportunities to expand their current use of Slate. RHB was tasked with developing comprehensive Slate governance policies and processes for enrollment teams, specifically around security administration,…Read more

The RHB 3-5 Design Increases Strategic Effectiveness of North Carolina State University’s High-Performing Central MarComm Team

written by Alisa Chambers

At North Carolina State University, RHB began Future-Ready Organizational Capability Assessment work using The RHB 3-5 Design with University Communications and Marketing (UCOMM). UCOMM leaders were interested in taking a pause to ensure they were well-positioned to support a new University Strategic Plan drafted during the COVID-19 pandemic and slated to run until 2030. The…Read more

Fairfield University achieves record growth in applicant pool size and quality in first three years of its RHB engagement

written by Alisa Chambers

In Fall 2019, just months before the onset of the pandemic, Fairfield University engaged with RHB to grow its applicant pool so that it could have more freedom to shape its class with students well-matched with the Connecticut Jesuit institution’s values and priorities. The years that have followed have seen a continual (and unprecedented) rise…Read more